Privacy Policy for Onsite Lube Express
Effective Date: April 1, 2026
At Onsite Lube Express, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We collect information that identifies you, which may include:
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Contact Information: Name, email address, and phone number.
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Service Location: Your home or office address where the service will be performed.
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Vehicle Information: Make, model, year, and VIN to ensure the correct parts (oil/filters) are used.
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Payment Data: We use third-party processors (like Square or Stripe) to handle payments. We do not store your full credit card details on our local servers.
2. How We Use Your Information
We use the information collected to:
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Schedule and confirm your mobile oil change appointments.
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Navigate our technicians to your specific location.
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Send digital invoices and service reminders.
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Improve our service offerings and customer experience.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We only share data with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors and scheduling software), provided they agree to keep this information confidential.
4. Security
We implement a variety of security measures to maintain the safety of your personal information. Your service history and contact details are stored behind secured networks and are only accessible by a limited number of persons who have special access rights.
5. Your Choices
You may opt-out of our marketing emails at any time by clicking the "unsubscribe" link. You can also contact us at service@onsitelubeexpress.com to request that we delete your customer profile.
6. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Onsite Lube Express Wichita, KS 67205 316.400.6533 www.onsitelubeexpress.com